Kayako is a helpdesk software. It is available both as on-premise and web-based. The software places all the support channels at a single location, thereby helping users to track customer queries efficiently. Kayako works well both for smaller organisations and larger ones.

HelpDesk is a ticket management software. It offers a simple ticketing system to teams, irrespective of their sizes. With the software, it is possible to maintain a record of all the conversations of the team and manage them hassle-free. HelpDesk is laden with features like team collaboration, ticket management, and automation among other features.

HappyFox is a helpdesk management software. It is perfect for support agents and team members of the customer service departments in organizations. In spite of being comprehensive, the software is easy to implement. With HappyFox, businesses find it easier to prepare and handle tickets while providing support to customers. It provides a host of tools to the customer service teams to address the issues and concerns of the customers.

LiveAgent is a helpdesk system. It allows businesses to handle their customer queries and support request via multiple support channels. The platform is brimming with a host of tools and features for simplifying the process of customer support for users.

Faveo Helpdesk is an automated helpdesk system that helps manage customer support. Built on the Laravel PHP framework, the software is especially designed to meet the requirements of startups and small and midsize enterprises. Faveo is a Latin word meaning favourable. It empowers users with a favourable and powerful ticket based support system.

Vision Helpdesk is an efficient all-in-one multi-channel ticket management software. It is apt for businesses that require top notch functionalities for boosting their customer support services. The software offers all the needed tools that assist businesses to offer consistent and excellent customer service. Companies can monitor progress and even improve processes.

Zendesk is a cloud-hosted customer support software platform. It offers an efficient and reliable customer service platform to businesses, irrespective of their size. It is very easy to use and very easy to set-up.

Help Scout is a help desk software apt for small to medium-sized organizations. It provides a shared inbox that helps teams to collaborate easily. It eliminates the complications of the regular help desk system.

LiveChat is a new-age sleek platform for live support. It can easily be installed on any website. Users can chat with their potential clientele as well as existing ones to solve their queries. The system comes with three modules viz. operator application, online control panel and online chat window. The app for the operator is a cross-platform one allowing them to chat with the website visitors using either mobile or desktop.

Hiver is a help desk software that enables users to manage their sales and customer support efficiently. With the software, teams can collaborate easily on shared email accounts. The best part is that they do not need to exit their present Gmail accounts. It functions like a full-featured help desk that is built into Gmail.