Best Help Desk Software List

LiveAgent is a helpdesk system. It allows businesses to handle their customer queries and support request via multiple support channels. The platform is brimming with a host of tools and features for simplifying the process of customer support for users. Some of the popular features are ticket management, live chat, universal inbox, automated ti...

Faveo Helpdesk is an automated helpdesk system that helps manage customer support. Built on the Laravel PHP framework, the software is especially designed to meet the requirements of startups and small and midsize enterprises. Faveo is a Latin word meaning favourable. It empowers users with a favourable and powerful ticket based support system. ...

Help Scout is a help desk software apt for small to medium-sized organisations. It provides a shared inbox that helps teams to collaborate easily. It eliminates the complications of the regular help desk system. The software makes responding to emails an easy task. Help Scout integrates seamlessly with a large number of business systems and even...

Hiver is a help desk software that enables users to manage their sales and customer support efficiently. With the software, teams can collaborate easily on shared email accounts. The best part is that they do not need to exit their present Gmail accounts. It functions like a full-featured help desk that is built into Gmail. Hiver offers all the ...

Kayako is a helpdesk software. It is available both as on-premise and web-based. The software places all the support channels at a single location, thereby helping users to track customer queries efficiently. Kayako works well both for smaller organisations and larger ones. With this software, users can expand their helpdesk across varied channe...

HelpDesk is a ticket management software. It offers a simple ticketing system to teams, irrespective of their sizes. With the software, it is possible to maintain a record of all the conversations of the team and manage them hassle-free. HelpDesk is laden with features like team collaboration, ticket management, and automation among other featur...

HappyFox is a helpdesk management software. It is perfect for support agents and team members of the customer service departments in organizations. In spite of being comprehensive, the software is easy to implement. With HappyFox, businesses find it easier to prepare and handle tickets while providing support to customers. It provides a host of ...