Contactopia specialises in leasing its call-centre operational and management expertise to an expanding portfolio of clients all over the world. The company was initiated in the year 2004. It capitalizes on the abundant supply of a multi-lingual, professional and energetic workforce. Further, it offers the world-class telecom infrastructure of the country. From there it serves its clients offering them a virtual presence in their local, regional and international markets. It is one of the top BPO companies excelling at a wide range of services including telemarketing, customer support, lead generation, record verification, customer satisfaction indexing, market research, record verification, third-party assessments, and database management among others. Contactopia is in the most popular BPO companies list. With a significant investment in the training of the workforce, the company offers cutting-edge technology from Avaya and HP benchmarked processes. The core competency of the company is delivering and managing corporate communication channels. Based out of Dubai, the company manages an extensive range of call-centre services within the communication channels. The company offers customer support centres, telemarketing, after-hours answering service, reception service, database verification, lead generation, third-party audit, virtual conferencing, and other facilties. Contactopia offers virtual conferencing,, click for live agent support for web chat, response management, event invitation, broadcast marketing, product marketing, promotion announcement, Facebook management and twitter management.

• NA/hr
• 50-249
• 2004
• United Arab Emirates